Skip to content

Privacy Policy

Privacy Policy

In this Privacy Policy, the expressions “Lurene Jewellers”, "we", "us" and "our" are a reference to Lurene Jewellers.

Lurene Jewellers are fully committed to respecting the privacy of our customers, and have implemented a variety of security measures to maintain the safety of your personal information and appreciate the trust you are placing in us through your dealings with us. Lurene Jewellers will act fairly and honestly with all our customer transactions and do everything we can to maintain that trust and protect your personal information. Under law, your rights to privacy are also protected. The National Privacy Principles, the Privacy Act 1988 and general law place strict requirements on us to treat certain information collected as confidential and govern the way we collect, use, keep secure and disclose personal information.

In general terms, “personal information” is any information that can be used to personally identify or contact you. Some examples of personal information include names, telephone numbers, addresses, email addresses and credit card details. If the information we collect personally identifies you, or you are reasonably identifiable from it, the information will be considered personal information.

Lurene Jewellers will only collect, hold, use and disclose your personal information for the primary purposes for which it was collected or for the following: to personalise your experience, provide you with quality customer service, complete sales transactions, for the purpose of delivering the purchased product or service requested, to deal with queries or customer service issues either in store, by email or by telephone, to keep you up-to-date with products, services, events and promotions that we think would be of particular interest through a variety of channels, for quality control and research purposes, to process and respond to any complaint made by you and, to comply with any law, or as reasonably required for us to report a crime or criminal activity to a government agency or department.

When collecting personal information from you, Lurene Jewellers may collect that information in various ways that include but are not limited to: access or use of our website, speaking directly with one of our employees when you are wanting to complete any of the following: exchange, refund, layby, special order or submitting and enquiry and ordering products from us.

By using our site, you consent to our websites privacy policy. Lurene Jewellers reserve the right to modify this privacy policy at any time without notice, so please review it frequently. Changes will take effect immediately upon their posting on the website. If we make any changes to this policy, we will notify you at the bottom of the page of the date it was last updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you have any questions about this website, this privacy policy or require any further information please contact us via the following methods:


Post: Shop 14, Cherrybrook Village, 41-47 Shepherds Drive, Cherrybrook NSW 2126

Phone: (02) 9484 8625

This Privacy Policy was last updated 27th March 2022.